Terms & Conditions

Backorders
All in stock items shall be shipped within 24 hours of order receipt; same day for orders received prior to 1:00 p.m. Eastern Time.  Backordered items shall be shipped upon availability of the item unless cancelled by customer prior to shipment.  Please note MyDocHub reserves the right to cancel backordered items not shipped within 30 days due to potential price volatility beyond the 30 day period.
Damage Shipments, shortages, or refused shipments
Any damaged or short shipments must be reported within 48 hours of their receipt.  For damaged shipments, the original box and packing materials MUST be held until the shipping carrier who delivered the item deems them unnecessary for claim purposes.  If not reported within 48 hours, we are unable to initiate a claim and the package is deemed as received in acceptable condition.  For all shipments refused by the recipient, all freight charges and fees, both to the customer and the return shipping from the customer, shall be paid by the customer that initiated the order.
Defective Merchandise
Any defective merchandise is subject to the terms and conditions as set forth by each manufacturer and their respective limited warranty.  The manufacturer’s warranty is in full effect once the product leaves the warehouse and is accepted by the customer.
Returns
Unauthorized returns will be refused without question.  MyDocHub must be contacted within 10 days of original order receipt to initiate a return and request a Return Materials Authorization (RMA) number.  Returns must be received in the original brand new, unused, factory fresh condition with all packaging and components included with the RMA number clearly marked on the outside of the box.  Any returns received requiring replacement of any packaging shall be charged a re-boxing fee of up to $15. Shipping must be prepaid by the customer, and the return is subject to a discretionary 20% restocking fee.  RMA numbers are valid for 30 days from the issue date.
Copyright
All text, graphics, logos, and images in this online store are property of MyDocHub and or our suppliers and are protected by United States and international copyright laws.  Reproduction of this online store in any way without the express written permission from MyDocHub is strictly prohibited.
Errors and Inaccuracies
Our goal is to provide complete and accurate information in our online store.  This online store may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current.  We reserve the right to correct any errors, inaccuracies or omissions—including after an order has been submitted—and to change or update information, including prices, at any time without prior notice.  We sincerely apologize for any inconvenience this may cause.
Disclaimer of Liability
MyDocHub makes no representation or warranties of any kind, whether express or implied, with respect to the representations made by the manufacturers of the products advertised in the MyDocHub online store.  The owners, officers, directors, employees and agents of MyDocHub shall not be liable for any damages of any kind, including direct, indirect, consequential, special or punitive, arising out of any misrepresentation of any product by a manufacturer in the MyDocHub online store.  All information and content relating to the products advertised in this online store has been provided to MyDocHub by the manufacturer of the products listed in the online store.
Terms are subject to change at any time without notice. We strive to keep you updated via this website. Customer is subject to the terms found in our current online store as well as any additional terms as updated on this page.